Use of Internet Protocol Address
We utilize your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our website, to help recognize you as a user, and to gather broad demographic information. IP addresses are not linked to any personally identifiable information.
Use of Registration Information
We do not collect more information than we need, and we do not share the information we collect. We utilize your name, mailing address, phone number, and email address to process orders and/or notify you if there is an emergent need. This information is stored in a secure database, and is only available to individuals with proper access clearance. We may utilize this information to send you promotional materials from our company; however, you may opt out of or opt into these promotional email messages at any time. See Opt Out/Opt In below.
Your registration information will never be sold, rented, disclosed, loaned or otherwise made available for any third party solicitation.
Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at swmedical.com. Based on this information, we may display products and content we feel you might be of interest to you.
Use of Order Information
When you place an order, Southwest Medical may request information such as contact information, financial information, and demographic information.
Contact information you provide is used to process and ship orders, and to send you promotional materials from our company. You may opt out of or opt into these promotional email messages at any time. See Opt Out/Opt In below.
Financial information is used for the sole purpose of billing you for products and services. Your financial information will never be disclosed or otherwise made available to any third party.
Demographic information is collected to personalize future visits by displaying products and content we feel might be of interest to you.
A “cookie” is a small file stored on your machine that serves as an identifier. Although cookies are not required to browse our site, we utilize cookies to optimize the web browsing experience and make online shopping possible. A cookie allows our website to “remember” you, so that we may personalize future visits by displaying products and content we feel might be of interest to you. A cookie also allows our site to “remember” items you have added to your shopping cart.
Use of Information Collected in Newsletter Sign-Up
To sign up for our periodic email newsletter, you will be required to supply certain contact information. Southwest Medical utilizes this information to deliver the email newsletter. Apart from the email newsletter, we may utilize this information to send you promotional materials from our company; however, you may opt out of or opt into these promotional email messages at any time. See Opt Out/Opt In below.
Southwest Medical utilizes security measures to protect the loss, misuse or alteration of information placed under our control. We utilize Secure Socket Layer (SSL) technology for mutual authentication, data encryption, and data integrity - to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable. SSL encryption can only be broken by intercepting the encrypted message, recording it, and using a computer to try every possible combination until the key is cracked. Most keys range from 40 to 1024 digits.
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. Information encrypted using the private key can only be decrypted using the public key, and vice versa - ensuring the security of your information.
Before completing any transaction on a website, you should make sure it is a Secure Site. Being on a Secure Site means you are connected under the cloak of SSL security. You can tell if you are on a Secure Site if you see a padlock or key somewhere along the bottom or top of your browser's window. If the lock is closed or if the key is unbroken, you are dealing with a Secure Site. In most cases, you are also able to click on the lock or key to verify that the SSL Certificate is valid and up-to-date.
The Internet is actually the safest way of doing business with your credit card. We have made it safer to use your credit card on our site than it is to use it in more traditional ways. In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only liable for the first $50 of the fraudulent charges. Please check with your credit card company to verify specific terms and conditions.
We do not collect or use any identifiable online contact information or any identifiable offline contact information about underage users without parental consent. We do not distribute personally identifiable information about underage users without parental consent. We do not provide underage users the ability to post or distribute personal information without parental consent. We do not entice underage users with games or contests that would encourage them to disclose personal information.
Users may opt out of or opt into any form of communication for any reason at any time by following the procedure described within each piece of promotional material and/or newsletter, by modifying communication preferences, or by sending an email to ContactUs@swmedical.com.
Swmedical.com may contain offsite links to third parties. Southwest Medical is not responsible for the content or privacy practices of these sites and encourages visitors to review the policies of those sites, which may differ from our own.
Southwest Medical Equipment, Inc.
21900 East 96th Street
Broken Arrow, Oklahoma 74014
+1 (800) 259-5940